Shipping policy
Last updated: October 4, 2026
Thank you for shopping with Trendy Empires. This Shipping Policy explains how we process, ship, and deliver your orders.
Shipping Country
We currently ship to the United States (USA) only.
Domestic Shipping
All orders are shipped as domestic shipments within the United States. We do not currently offer international shipping. Please make sure the delivery address you enter at checkout is a valid U.S. address.
Shipping Carriers
We ship all orders within the United States using trusted carriers, including USPS, UPS, FedEx, DHL Express, and OnTrac. The carrier for your order is selected based on your delivery address and package size to ensure reliable delivery. Your tracking number will show which carrier is handling your shipment.
Processing Time
Orders are processed within 1 to 2 business days after the order is placed. Business days are Monday to Friday, excluding weekends and public holidays.
Order Cut-Off Time
Orders placed before 5:00 PM (Mountain Time, MT) on a business day are counted as received that day. Orders placed after 5:00 PM, or on weekends and holidays, are counted as received on the next business day.
Handling Time
Our handling time is the same as our processing time: 1 to 2 business days. This is the time we need to prepare, pack, and hand your order to the shipping carrier.
Transit Time
Once your order has been handed to the carrier, transit time is 3 to 5 business days.
Estimated Delivery Time
Your estimated delivery time is 4 to 7 business days from the date you place your order. This includes processing and handling time plus transit time. Weekends and public holidays are not counted as business days.
Shipping Charges
We offer free shipping on orders within the United States. No shipping fee will be added at checkout.
Shipment Confirmation and Tracking
Once your order has been shipped, we will send you a shipment confirmation email with your tracking number. You can use it to follow your package until it arrives. Tracking information may take some time to update after the confirmation email is sent.
Delivery Delays
Delays can sometimes happen, and they may be outside our control. Delivery may be delayed because of:
- Carrier delays
- Weather conditions
- Public holidays and peak seasons
- High order volume
- Incorrect or incomplete address information
- Other unexpected events
If your order has not arrived within the estimated delivery time, please check your tracking information first. If you still need help, contact us and we will look into it.
Incorrect Delivery Information
Please make sure your name, address, and phone number are correct when you place your order. If an order is returned to us or lost because of incorrect or incomplete delivery information provided by the customer, the customer is responsible for the cost of reshipping the order.
Address Changes
You can request an address change within 24 hours of placing your order. Please contact us as soon as possible with your order number and the correct address. After 24 hours, we cannot guarantee that the address can be changed.
Order Cancellation
You can cancel your order within 24 hours of placing it. To cancel, please contact us with your order number. After 24 hours, we cannot guarantee that the order can be cancelled.
Contact Information
If you have any questions about shipping, please contact us:
Email: contact@trendyempires.com
Phone: +1 406 308 7458
Address: 1001 S Main St Ste 500, Kalispell, Montana, USA
Response Time: We respond to all emails and phone calls within 24 hours.
Business Address Visit Hours: Monday to Friday, 8:00 AM to 5:00 PM (Mountain Time, MT)