Return and Refund Policy
Last updated: October 4, 2026
Thank you for shopping with Trendy Empires. We want you to be happy with your purchase. This policy explains how returns and refunds work.
Returns
Return Window
You can return an item within 30 days of receiving your order.
Return Eligibility
To be eligible for a return, your item must be:
- Unused
- In its original packaging
- With all tags attached
All of our products are eligible for return. We do not have any non-returnable items.
Return Request
To request a return, please email us at contact@trendyempires.com and include:
- Your order number
- The reason for the return
- Photos of the item
Please do not send your item back before contacting us.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 3 days of receiving your order, with your order number, reason, and photos of the item.
Return Shipping Charges
| Reason for return | Who pays return shipping |
|---|---|
| Damaged item | We pay. We will provide the return shipping label. |
| Defective item | We pay. We will provide the return shipping label. |
| Change of mind | The customer pays. |
Return Address
Returned items should be sent to:
Trendy Empires
1001 S Main St Ste 500, Kalispell, Montana, USA
Restocking Fee
We do not charge any restocking fees. The restocking fee for all returns is $0. You will receive a full refund of the item price for any eligible return.
Refunds
Refund Process
Once we receive your returned item and check it, we will process your refund within 7 days.
Refund Method
Your refund will be sent to your original payment method.
Shipping Charges
All of our orders ship free, so there are no shipping charges to refund.
Exchanges
Exchanges are not available. If you would like a different item, please return your original item and place a new order.
Contact Information
If you have any questions about returns or refunds, please contact us:
Email: contact@trendyempires.com
Phone: +1 406 308 7458
Address: 1001 S Main St Ste 500, Kalispell, Montana, USA
Response Time: We respond to all emails and phone calls within 24 hours.
Business Address Visit Hours: Monday to Friday, 8:00 AM to 5:00 PM (Mountain Time, MT)