Privacy Policy
Last updated: October 31, 2026
Trendy Empires ("we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit or shop on our website.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
Information you give us
- Name, email address, phone number
- Billing and shipping address
- Order details and purchase history
- Messages you send us through email, phone, or social media
Information collected automatically
- IP address, browser type, device type, and operating system
- Pages you visit, links you click, and the time spent on our website
- Cookies and similar technologies (see Section 7)
Payment information
Payments are handled by secure third-party payment processors. We do not store your full credit or debit card details on our servers.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order confirmations, shipping updates, and receipts
- Reply to your questions and provide customer support
- Process returns, refunds, and exchanges
- Improve our website, products, and shopping experience
- Send you offers and updates, only where you have agreed to receive them
- Prevent fraud and keep our website secure
- Comply with legal obligations
3. Our Online Store Platform (Shopify)
Our online store is built and hosted on Shopify. When you visit our website or place an order, your information is collected and processed through the Shopify platform on our behalf. Shopify processes this information to help us run our store, including hosting, checkout, payments, and order management.
Shopify has its own privacy policies that explain how it handles personal data:
- Shopify Privacy Policy: https://www.shopify.com/legal/privacy
- Shopify Consumer Privacy Policy: https://www.shopify.com/legal/privacy/consumers
For questions about how we collect and use your data when you shop with us, please contact us using the details in Section 13.
4. Sharing Your Information
We do not sell your personal information.
We only share your information with trusted third parties who help us run our business, such as:
- Shopify, our e-commerce platform and website host
- Payment processors, to complete your purchase
- Shipping and delivery partners, to deliver your order
- Marketing and analytics tools, to understand how our website is used and to show relevant offers
- Legal or government authorities, when required by law or to protect our rights
These parties receive only the information they need to do their job and are expected to protect it.
5. Data Security
We take reasonable steps to protect your personal information, including secure (SSL) connections and trusted service providers. However, no method of sending or storing data online is completely secure, so we cannot guarantee absolute security.
6. Data Retention
We keep your personal information only for as long as needed to fulfill orders, provide support, meet legal and accounting requirements, and resolve disputes. After that, we delete it or make it anonymous.
7. Cookies
Cookies are small files stored on your device. We use them to:
- Keep items in your cart
- Remember your preferences
- Understand how visitors use our website
- Measure and improve our marketing
You can control or disable cookies through your browser settings. Please note that some parts of our website may not work properly without cookies.
8. Marketing Communications
If you subscribe to our emails or messages, we may send you news, offers, and updates. You can unsubscribe at any time by using the "unsubscribe" link in our emails or by contacting us.
9. Third-Party Links and Social Media
Our website may contain links to other websites and social media platforms, including Facebook, TikTok, and Instagram. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.
10. Your Rights
Depending on where you live, you may have the right to:
- Ask what personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your personal information
- Opt out of marketing communications
- Opt out of the sale or sharing of your personal information (we do not sell your information)
To make a request, please contact us using the details below. We will respond within a reasonable time. We may need to confirm your identity before processing your request.
11. Children's Privacy
Our website is not meant for children under the age of 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, please contact us and we will delete it.
12. International Visitors and Policy Changes
Our business is based in the United States. If you visit our website from another country, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last updated" date.
13. Contact Information
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Email: contact@trendyempires.com
Phone: +1 406 308 7458
Address: 1001 S Main St Ste 500, Kalispell, Montana, USA
Response Time: We respond to all emails and phone calls within 24 hours.
Business Address Visit Hours: Monday to Friday, 8:00 AM to 5:00 PM (Mountain Time, MT)